Business Development Manager

JOB OPPORTUNITY

BUSINESS DEVELOPMENT MANAGER

JOB SUMMARY

The holder of this position will be expected to manage new business development portfolios of clients for

Research, Media Buying, Digital Marketing and Branding/OOH. He/She will drive new business opportunities for

the company and ensure maximum profitability. Based upon excellent knowledge of the client’s business,

he/she will lead and drive the time to provide excellent client services and manage the delivery of exceptional

service that meets/exceeds business targets for the client and for the agency.

JOB RESPONSIBILITIES

1. Business Management and Implementation

Actively networking within the industry and ensure that the agency is at the forefront of clients

To set and direct the delivery of the income targets for each client account

Share the overall business development process with the rest of the team

Focus on key deliverables through the existing and potential client base to create a win-win solution that

enables profitability and the relationship with clients

Drive new business acquisition through targeting key accounts

Give the client service team direction through managing the retention of existing clients by delivering

consistent high standards of work to exceed expectations and impact on bottom line

Believing in passion and brand values for any client, as well as the individual, especially those within the

company

Ensure that the team functions effectively and efficiently, with the ultimate objective of ensuring the client

assigned to the team are happy, loyal and profitable to the agency

Ensure optimum deployment of 360-degree communication, facilitate problem solving, manage client

relationships, monitor the health of the client’s business within the agency, deliver bottom line client

profitability and grow the clients’ business within the agency

2. Client Management

To ensure clear understanding of the client’s strategic and operational requirements and communicate this

to the team

Through close relationship with the clients, continuously develop the strategic direction of each client

account and ensure communication of any directional changes to the team

Deliver high standards of client satisfaction, measuring this through feedback, surveys, response to

campaigns and continuously adapting and adjusting approaches to benefit client needs

opportunity to benefit from access to the range of services that are available within the agency

Building the strength of the business relationship through delivery of value-added services to the benefit of

the client

To actively pursue business development opportunities with the client accounts, selling additional services

whenever possible

To support the delivery of New Business into the agency through leadership or involvement of pitch project

work and delivery

Identify areas of growth on existing and new business

3.

Financial Management

To manage and monitor the income from all client accounts

Ensure invoicing and financial administration is of a high standard to keep income coming into the agency

To provide monthly sales reports to the General Manager

To achieve or exceed all key financial targets for the agency

To drive all daily business activity towards the achievement of business targets

4.

Any other Duties

Perform any other duties as assigned

QUALIFICATIONS

EDUCATION AND EXPERIENCE

SKILLS & COMPETENCIES

Grade 12 Full Certificate

Bachelor’s degree in Business Administration and/or Marketing, Project Management or equivalent

Zambia Institute of Marketing Membership is required

3 years’ or more work experience in similar position

Strong interpersonal and communication skills

Excellent communication and presentation skills

Professionalism

Team player

Creativity

Advertising and Research experience will be an added advantage

Commitment to continuous learning

Clean valid driving license

Leadership skills

Client focus

DEADLINE

5th November. 2026

Send your application to: info@intrepid.co.zm