Protea Hotels

Protea Hotels by Marriott Zambia is the premier and largest hospitality brand in the nation, providing world-class accommodation, dynamic conference facilities, and specialized catering services. Established in Zambia in the year 2000, the brand manages a robust nationwide network of strategically located properties across major economic hubs, including multiple hotels in Lusaka, Ndola, Kitwe, and Chingola. Protea Hotels Zambia is fully structured and legally certified to manage high-volume corporate accounts, state banquets, international diplomatic missions, and large-scale public sector hospitality tenders.
Core Services & Capabilities
  • Premium Accommodation: Hundreds of high-end, air-conditioned rooms and suites optimized with modern amenities for corporate, diplomatic, and institutional guests.
  • MICE & Conference Facilities: State-of-the-art event venues, boardrooms, and expansive exhibition halls equipped with high-speed internet and professional audio-visual technology.
  • Corporate & Event Catering: Full-scale culinary services providing bespoke breakfast, lunch, dinner, and cocktail setups for high-profile gatherings and institutional events.
  • Airport Transfers & Travel Logistics: Secure, synchronized guest shuttle operations running between national airports and hotel properties.
  • Leisure & Leisure Group Hosting: Tailored travel group hosting, restaurant dining experiences, and specialized corporate retreat management packages.

Key Value Propositions
  • Global Standards, Local Touch: Operates under the world-renowned Marriott International hospitality frameworks, ensuring top-tier service delivery while maintaining deep Zambian roots.
  • Unrivaled Nationwide Infrastructure: Features multiple hotel sites spanning Lusaka and the Copperbelt, making it the only hospitality vendor capable of hosting multi-city national programs concurrently.
  • Advanced Event Management: Utilizes experienced, highly trained coordination and culinary teams capable of scaling up for massive institutional conventions at a moment’s notice.
  • Total Statutory Compliance: A fully formalized, proudly registered corporate entity holding active tax clearances, hospitality licenses, and procurement credentials required to pass rigid auditing checks.

Proven Track Record & Major Contracts
  • Public Procurement & State Events: Vetted and active within national electronic government procurement platforms, successfully qualifying and bidding under the Zambia Public Procurement Authority (ZPPA) framework for high-level ministerial workshops and state conference facilities.
  • Official Sports & Event Partnerships: Formally selected as the official accommodation partner for premier national and international gatherings, including providing world-class comfort and logistics for massive events like the Absa Marathon.
  • Corporate & NGO Framework Agreements: Trusted retainer partner for leading commercial enterprises, international non-governmental organizations, and United Nations agencies, serving as the primary multi-property choice for corporate travel lodging and institutional summits.

Contact & Physical Address
  • Protea Hotel Lusaka (Arcades): Arcades Shopping Complex, Great East Road, Lusaka, 10101, Zambia.
  • Protea Hotel Lusaka Tower: Arcades Shopping Complex, Great East Road, Lusaka, Zambia.
  • Protea Hotel Cairo Road: Plot 11 A Cairo Road, Katondo Street, Lusaka, 10101, Zambia.
  • Regional Branch Footprint: Active operations in Ndola, Kitwe, and Chingola.
  • Primary Reservations Phone: +260 211 254 605 or +260 211 375 800
  • General Reservations Email: reservations@proteahotels.co.zm
  • Official Website: www.proteahotels.co.zm

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Contact Info