Expression of interest for outsourcing services for casual labour management

Expression of interest for outsourcing services for casual labour management

We are a leading tile manufacturing company based in Zambia seeking to engage qualified and experienced outsourcing firms to manage casual employees for our factory operations.

Scope of Services:

The selected service provider(s) will be responsible for:

• Recruitment, vetting, and onboarding of casual factory workers
• Payroll processing, including timely and accurate wage payments
• Statutory compliance, including NAPSA, NHIMA, and any other applicable obligations
• Time and attendance management
• Supervision support and performance monitoring
• Handling employee welfare, grievances, and disciplinary matters
• Ensuring full compliance with Zambian labour laws and regulations

Eligibility Criteria:

Interested companies must:

• Be duly registered in Zambia and hold valid trading licenses
• Have proven experience in labour outsourcing/staffing services, preferably within a manufacturing or industrial environment
• Demonstrate capacity to manage a large casual workforce
• Have robust payroll, HR, and compliance systems
• Be compliant with all statutory bodies (NAPSA, NHIMA, ZRA)
• Provide at least three (3) traceable client references

Submission Requirements:

Interested parties should submit:

• Company profile
• Certificate of incorporation and relevant licenses
• Tax clearance certificate
• Evidence of statutory compliance (NAPSA, NHIMA, ZRA)
• Details of relevant experience and client references specifically in the manufacturing industry.
• Description of systems, processes, and workforce management approach
• Any other supporting documentation

Submission Details:

All submissions should be sent to: zambia-recruitment@twyfordtile.com

Deadline for submission: Tuesday 21^st April 2026

Only shortlisted companies will be contacted.

We look forward to partnering with competent, compliant, and reliable service providers.